Alma Pouch

1-Year Warranty

At Azzaik, we stand behind our products. That’s why every purchase is backed by our 1-Year Warranty. Here’s how it works:

1. Protection: Your Azzaik purchase is fully protected for one year.
2. Easy Process: If you encounter any issues, simply email us at info@azzaik.com. Describe the problem and attach a picture of the product.
3. Evaluation: Our team will promptly evaluate your request.
4. Resolution: Based on your country of residence, we’ll either send you a replacement or issue a reimbursement.
5. Coverage: Our warranty covers tarnishing, allergic reactions, water damage, and breakage.

Shop with confidence at Azzaik—we’re here to help! 🛒✨

Water-Resistant Jewelry for Lasting Beauty

At Azzaik, our jewelry is designed to withstand water exposure, so you can wear it confidently near water. However, to maintain its luster:

1. Limit Prolonged Water Exposure: While water-resistant, it’s best to avoid prolonged contact with water.
2. Storage Tips: When not wearing your pieces, store them in a cool, dry place.

Explore more details on our care page Happy shopping! 💎🌊

We are committed to providing high-quality, handcrafted jewelry made to last. We’re confident in the quality of our products, which is why we offer a one-year warranty from the date of original purchase for defects or issues resulting from the workmanship of the jewelry. Our warranty does not cover lost items, normal wear and tear, including scratches, tarnishing, or fading of metals and gemstones, damage caused by improper care, such as exposure to chemicals, water, or excessive force, or any modification to your product done by a third party outside of Azzaik.

For more info vist our page Azzaik Warranty

PROCESSING TIME
At Azzaik.com each item is made-to-order and takes between 1 and 6 *Business days to prepare your order. We calculate the estimated delivery dates on the item page. 
Your order confirmation email will also include the estimated delivery date.

*Business days do not include Saturdays, Sundays, or Holidays. 

ESTIMATED SHIPPING TIMES
I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose, please visit our shipping information

CUSTOMS AND IMPORT TAXES
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

CANADA ORDERS
Azzaik use Canada Post, to ship your order through standard mail (unless otherwise indicated by your shipping method). This can take anywhere between 2-10 business days (which excludes holidays and weekends).

USA ORDERS
Azzaik use Canada Post, USA Post and sometimes DHL, UPS to ship your order through Tracked Packet USA Air (unless otherwise indicated by your shipping method). This can take anywhere between 5-15 business days (which excludes holidays and weekends).

INTERNATIONAL ORDERS
Azzaik uses Canada Post, USA Post and sometimes DHL, UPSt to ship your order through Small Packet International Air (unless otherwise indicated by your shipping method). This can take anywhere between 10-21 business days (which excludes holidays and weekends) depending on your location.

VAT CHARGES
United Kingdom: 20% VAT Pais at Checkout. Orders over £135 may attract additional import duty.
Notice: Packages may not delivered until additional charges are paid in full.

CUSTOMS, DUTIES & TAXES
International orders shipping outside of Canada and the U.S may be subject to additional customs, duties and taxes determined by the destination country, order value and contents.

International customs, duties and taxes are not Included in product prices and/or shipping cost. Customs, duties and taxes are the buyer´s responsibility unless otherwise stated or shown at checkout to determine these costs please check with your country´s customs office  prior purchasing theses additional fees may be required to pay before or upon delivery of your order.

for more information about shipping you may visit our delivery page.