Terms and Conditions

Azzaik has improved our Terms and Conditions and Privacy Notice to make it easier for you to understand what data we collect and what it's used for.

Refer to the Privacy Notice for more information on the General Data Protection policy.

Welcome to the www.azzaik.com website provides services to you subject to the notices, terms, and conditions set forth in this agreement (the "Agreement"). In addition, when you use any of our services (e.g., Customer Service), you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they are incorporated into this Agreement by this reference. We reserve the right to change this Site and these terms and conditions at any time and the change will be effective immediately.

Accessing, browsing or otherwise using the site indicates your agreement to all the terms and conditions in this agreement, so please read this agreement carefully before proceeding.

PRODUCT AVAILABILITY, PRICING AND TRADEMARK

Estimated Delivery

Sometimes with the volume of orders we receive, we are unable to fulfill the order in the estimated time. If this happens, we will attempt to notify you of the delay. While we make every attempt to avoid delays we do not guarantee delivery dates.

Pricing

The price of our products is based on the latest market values for precious metals and gems. We are constantly trying to pass our savings on to you with the various sales we offer throughout the year but we are unable to offer post-order price matching or post sales prices because our prices are based on the best prices we are able to get for you at the time. The price you paid when you placed your order was the lowest price we were able to offer at the time. In the same manner, we cannot extend a sale once it has ended. We do not negotiate prices on our products and all our prices are final. Our prices are subject to change without notice. Items in your shopping cart and Wish list will always reflect the most recent price displayed on the item's product detail page. This price may differ from the price shown for the item when you first placed it in your cart. Placing an item in your cart or Wish list doesn't reserve the price shown at that time.

Azzaik.com coupon and/or promo codes are subject to expire without notice. Azzaik.com will not accept expired coupons and/or promo codes even if they are linked from third party sites.

Registered Trademark

Azzaik.com items are stamped with our trademark 'Azzaik'. This trademark can be used to identify our products and distinguish them from competitors. In addition, Azzaik is used in relation to the operation of our business of retail and wholesale stores and services featuring jewelry, watches and giftware, repair services for jewelry, silver and watch repairs, as well as engraving services, casting services, and 3D printing services of jewelry, giftware, and watches.

RETURNS

Azzaik.com offers a 99-day return policy. You may return an item for a refund (minus Deductions) within 99 days of the original shipping date if the following conditions are met.

• The item must be returned in a new and unworn condition. New and unworn condition means that there are no scratches, marks, or blemishes on the items. Items modified or re-sized are not considered new.
• The item being returned must have the jewelry tag or watch authenticity tag still attached to the item. Removal of the tag voids the ability for the item to be returned.
• The item must be postmarked within 99 days of the original shipment date.
• Items that have been resized, updated and/or repaired do not qualify for a refund.
• You are responsible for the return shipping cost and the goods are your responsibility until they reach our warehouse.
• Promotional gifts must also be returned with your returned item.
• Returns without a Azzaik.com Return Merchandise Authorization will be refused upon receipt.
• Pendants purchased as a donation to any charitable organization are not eligible for a refund - including, but not limited to, My Everyday Hero pendants.
• Non-jewelry and final sale items such as Jewelry Cleaner and Jewelry Care Cloths are not eligible for a refund.
• Returns with missing paperwork or product will not be processed.

NOTE: Some special orders are non-returnable. We will inform you if an item cannot be returned before going ahead with your order.

REFUND

Upon acceptance of your return, a credit will be issued to the original form of payment less any applicable deductions.

Deductions

• Azzaik.com may provide a prepaid return- label for you to return the item. The value of this return label will be deducted from the refund. Azzaik.com will deduct the value of the bonus gift if the gift is not returned.
• Azzaik.com reserves the right to deduct any fees we incur at the time of package receipt - including duties for incomplete paperwork.
• In cases where there is a coupon used to donate to a charity, the value of the coupon will be deducted from the refund.
• In cases where rewards points were used, the value of the rewards will be deducted from the refund, and
• In cases where you earned rewards points from your financial institution for any promotion where Jewlr was subsidizing the points, the dollar value of the subsidy will be deducted from the refund.

Reviews and Comments

Anything that you submit or post to the Site, or to Customer Service, including but not limited to questions, comments, suggestions, ideas, plans, notes, photos, drawings, original or creative materials or other information and/or provide us, including without limitation, ideas, know-how, techniques, questions, reviews, comments, and suggestions (collectively, "Submissions") is and will be treated as non-confidential and non-proprietary, and we shall have the royalty-free, worldwide, perpetual, irrevocable and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, create derivative works from such Submissions by any means and in any form, and to translate, modify, reverse-engineer, disassemble, or decompile such Submissions. In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant us the right to use the name that you submit with any review, comment, or other Content, if any, in connection with such review, comment, or other content. You represent and warrant that you own or otherwise control all of the rights to the reviews, comments and other Content that you post on this Site and that use of your reviews, comments, or other Content by us will not infringe upon or violate the rights of any third party. You shall not use a false email address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Submissions or Content. We may, but shall not be obligated to, remove or edit any Submissions (including comments or reviews) for any reason.

You agree to indemnify and hold harmless Azzaik.com, its independent contractors, service providers and consultants, and their respective directors, employees and agents, from and against any claims, damages, costs, liabilities, and expenses arising out of or related to any Submissions you post, or submit, store or otherwise transmit on or through our Site or your use of or inability to use our Site, including without limitation any actual or threatened suit, demand or claim made against Azzaik.com and/or its independent contractors, service providers, employees, directors or consultants, arising out of or relating to the Submissions, your conduct, your violation of these Terms and Conditions or your violation of the rights of any third party.

LINKS – THIRD PARTY CONTENT

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we are not responsible for the operation of or content located on or through any such site.

RISK OF LOSS

The risk of loss and title for items purchased by you pass to you upon our delivery of the item to the carrier. Azzaik.com will not be responsible for lost or stolen items.

TERMINATION AND EFFECT OF TERMINATION

Notwithstanding any of these Terms and Conditions, Azzaik.com reserves the right, without notice and in its sole discretion, to terminate this Agreement and your license to use this site, and to block or prevent future your access to and use of the Site. Azzaik.com may, without prior notice to you, immediately terminate the Agreement or revoke any or all of your rights granted under this Agreement. Upon any termination of this Agreement, you shall immediately cease all access to and use of the Site and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this Agreement shall not affect the respective rights and obligations of the parties arising before the date of termination.

DISPUTES

Any dispute relating in any way to your visit to the Site or to the products you purchase through the Site shall be submitted to confidential arbitration in the Province of Ontario.You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of, related to or connected with the use of the Site or this Agreement must be filed within one (1) year after such claim or cause of action arose or be forever banned.

INTERNATIONAL ACCESS

This Site may be accessed from countries worldwide. This Site may contain products or services that are not available worldwide. Any such references do not imply that such products will be made available worldwide. If you access and use this Site you are responsible for complying with your local laws and regulations.